Infrastructure

The Vault. Where your AI agents live.

A secure, fully managed AI agent platform. We provision, harden, and operate the infrastructure so your team never has to. Dedicated, isolated environment. Per-client secrets. Mesh VPN. Cloudflare tunnels behind Access. Encryption end to end. You retain control. We carry the weight.

Built for teams that cannot afford to run infrastructure themselves.

Most mid-market companies do not have the staff, budget, or appetite to run 24/7 AI platform operations in-house. Where compliance requires dedicated isolation and zero-trust networking, that hurdle is even higher.

Organizations needing a fully managed, production-grade AI agent platform
Regulated clients requiring dedicated infrastructure and zero-trust networking
Teams that want AI automation without infrastructure headcount
Clients moving from pilot to production who need a real platform

Three paths. Same platform. Same hardening.

Your choice is where the infrastructure lives. The security model and feature set travel with every deployment.

Fastest to value

Secured Platform on Black Door Infrastructure

Deployed inside The Lobster Factory, our hardened operating environment. Fastest time to value. We own operations. You log in and use it.

Runs in your cloud

Secured Platform on Your Infrastructure

Deployed on your AWS, GCP, or Azure account. You own the infrastructure layer. Black Door configures, hardens, and operates the platform on top.

Turnkey

Secured Platform Full-Stack

Black Door stands up your cloud infrastructure from scratch, then provisions the platform. Turnkey option for teams that do not yet have a production cloud footprint.

Hardening & Compliance Configuration

Per-instance secrets, audit logging, role-based access, encryption at rest and in transit. Configured to HIPAA, SOC 2, and NYDFS profiles where applicable.

Operations & Maintenance

24/7 monitoring, patching, version management, performance tuning. Scoped by engagement.

Every Vault engagement is scoped and priced per client. Book a Discovery Call to talk through what fits.

The defaults every engagement ships with.

No add-on fees for the security controls that should be baseline. These are not upsells. They are the floor.

Dedicated isolated infrastructure

No shared tenancy. No noisy neighbors. No cross-client data exposure.

Per-client secrets management

Every client's secrets isolated. No shared keys, no cross-contamination.

Mesh-VPN-only network access

No public ingress. Access gated via mesh VPN. Cloudflare tunnels behind Access policies for anything web-facing.

Audit logging & RBAC

Role-based access controls. Full audit trails. Evidence ready for auditors and regulators.

Encryption at rest & in transit

Modern cipher suites. Key rotation. No secrets in plaintext anywhere.

24/7 monitoring & patching

Black Door operates the platform. Incidents surfaced, patches applied, versions managed.

Common questions.

Where does my data live?
You choose. On Black Door infrastructure inside our hardened environment (fastest to value), on your own cloud in AWS, GCP, or Azure (you own the infrastructure layer), full-stack where we provision and harden your cloud on your behalf, or a hybrid split between our environment and yours when data-residency or sovereignty constraints require specific workloads to stay inside your perimeter. Every option uses dedicated, isolated infrastructure with per-client secrets.
Is The Vault HIPAA-ready?
Yes. Where compliance requires, The Vault runs in architectures designed for HIPAA, SOC 2, and comparable regimes. Black Door holds active HIPAA Business Associate Agreements and will execute a BAA as part of the engagement.
How fast can we be in production?
Secured Platform on Black Door infrastructure is typically production-ready in under two weeks from contract. Deployment on your cloud or full-stack takes longer because we scope and build the substrate. Every engagement begins with an Audit to define scope.
Do you handle ongoing operations or just the initial deployment?
We handle ongoing operations. 24/7 monitoring, patching, version management, performance tuning. You retain policy and access. We carry the infrastructure weight.

Let's scope your Vault.

Every Vault engagement begins with an Audit. That is a fixed-fee, two to three-week diagnostic that produces the roadmap we build against. Not sure yet? A 20-minute Discovery Call is free, and we will decide together whether an Audit is the right next move.